Do you offer financial accommodation support/scholarships?

From time to time, accommodation-related promotions or support options may be available. Availability and eligibility vary, so please get in touch with us to check what options are currently offered.

If I pay the deposit and my visa is denied, will I get any refund?

Refunds in visa-related cases are assessed on an individual basis and depend on timing and the terms of the booking. Please contact us as early as possible so we can review your situation and guide you on the next steps.

Are the rental rates shown as per person or per apartment?

Rental rates are generally displayed on a per-person basis, per week. Any exceptions or special arrangements will be clearly indicated at the time of booking.

If I don’t like the property what is the refund process?

Refunds are subject to the terms and conditions agreed to at the time of booking. If you have concerns after booking, please reach out to us and we’ll help review your options.

Will the price of my rent increase?

In some cases, rates may change during the term of an agreement. Any known rate changes are typically disclosed upfront during the booking process.

Rates vary depending on room type, location, and availability. Current pricing is displayed during the booking process, and you can contact us if you need help understanding your options.

A lifestyle-focused student residence designed for students who want something extra. It offers all the essentials for student living alongside relaxed social lounges and shared spaces. What sets it apart is the outdoor swimming pool and BBQ area, breathtaking views from the sky lounge, and dedicated music and games spaces. Perfect for students looking for a social, premium living experience with an unmistakably Aussie vibe.

Wharf St

Q: Do I need to pay a bond?

Yes, a bond is typically required as part of the booking process. Bond requirements, amounts, and handling are governed by local tenancy regulations and the terms of the agreement.

Q: How do I pay for my rent?

An initial payment is usually required to secure a booking, with ongoing rent paid according to the agreed payment method outlined at the time of booking. Full payment details are provided during the booking process.

Q: What if I need to cancel?

Cancellation terms depend on when the cancellation is made and the conditions of your booking. If you think you may need to cancel, please contact us as soon as possible so we can advise you based on your specific booking.

Q: How do I make a booking?

You can make a booking by selecting an available room and completing the required details online. Once submitted, you’ll be guided through the next steps, including agreement review and payment.

s1/38 Wharf St, Brisbane City QLD 4000

Save up to AU$500

in exclusive student benefits T&Cs apply

Loading Image...

Instant Support

Up to £500 CashbackEarn £50 per ReferralAirport Pickup AvailableStudent Essentials Kit2× Cashback on Group Bookings

Starting fromAU$399/week

Amenities

Gym

BBQ

Laundry

Free Wifi

24/7 Staff

Games Room

24/7 Security

Social Spaces

Swimming Pool

Communal Lounge

All Bills Inclusive

Select your room

Standard Room In 5 Bed Apartment

A private bedroom in a vibrant five-bedroom apartment designed for community living. It offers all the essentials for student life, with shared kitchens, living areas, and bathrooms just outside your door. Ideal for students who enjoy a social and affordable living experience.

Oven

Fridge

Lounge

Window

Duration:

Move in:

Move out:

From

AU$NaN/week

Standard Room In 4 Bed Apartment

A private, lockable bedroom within a friendly four-bedroom apartment. You’ll enjoy your own personal space while sharing a modern kitchen, living areas, and bathrooms with just a few flatmates. Ideal for students seeking a balance of privacy and social living.

Oven

Fridge

Lounge

Window

Duration:

Move in:

Move out:

From

AU$NaN/week

Queen Room In 5 Bed Apartment

A comfortable upgrade within a lively five-bedroom apartment. This private, lockable bedroom features a queen bed, with access to shared kitchens, living spaces, and bathrooms designed for social student living. Perfect for students who want extra comfort while staying connected to a community.

Oven

Fridge

Lounge

Window

Duration:

Move in:

Move out:

From

AU$NaN/week

Corner View Room In 5 Bed Apartment

A standout private bedroom offering extra windows and plenty of natural light. You’ll enjoy your own lockable room while sharing spacious kitchens, living areas, and bathrooms with fellow students. Ideal for those who want social living with added light and views.

Oven

Fridge

Lounge

Window

Duration:

Move in:

Move out:

From

AU$NaN/week

Single Studio

A private studio ideal for students who want their own space to live, study, and unwind. It includes all the essentials for independent student living, with a private en-suite, kitchenette, and a dedicated study area, all in a bright, light-filled setting. Perfect for students seeking comfort, independence, and convenience.

Fridge

Window

Wardrobe

Bookshelf

Duration:

Move in:

Move out:

From

AU$NaN/week

Double Studio

A comfortable self-contained studio designed for those who prefer a larger bed. It includes a private en-suite, kitchenette, and a double bed, creating a relaxed and independent living space. Perfect for students seeking comfort, privacy, and value.

Fridge

Window

Wardrobe

Bookshelf

Duration:

Move in:

Move out:

From

AU$NaN/week

Double Adaptable Studio

A spacious and versatile studio designed with accessibility and comfort in mind. It features a private en-suite, kitchenette, and a double bed, with an adaptable layout suitable for mobility needs. Ideal for students looking for extra space, flexibility, and independent living.

Fridge

Window

Wardrobe

Bookshelf

Duration:

Move in:

Move out:

From

AU$NaN/week

Executive Studio

A spacious studio perfect for students or couples who want extra room to relax. It comes with a private en-suite, kitchenette, lounge area, and a queen bed, plus large windows offering impressive city or river views. Ideal for those seeking comfort, space, and a premium student living experience.

Fridge

Lounge

Window

Wardrobe

Duration:

Move in:

Move out:

From

AU$NaN/week

Starting fromAU$399/ week

Alphaway special offerings

Up to £500 Cashback
Earn £50 per Referral
Airport Pickup Available
Student Essentials Kit
2× Cashback on Group Bookings

Payment Policy

Rent and fees must be paid according to the schedule in your tenancy agreement. Most properties require an advance payment, such as a deposit, bond, or first instalment before move-in, and check-in is only permitted once all due payments are cleared.

Payments can typically be made via bank transfer, debit/credit card, online portals, or approved international payment services. Instalment options (1, 2, 3, or 4 payments) may be available depending on eligibility and guarantor requirements; weekly payments are generally not offered.

Most student accommodations include utilities such as water, electricity, heating, internet, and sometimes contents insurance, while personal expenses like TV licences remain your responsibility.

Late or missed payments may result in reminders, interest, late fees, or further action. If you anticipate delays due to loans or other circumstances, reach out early for assistance.
For payment-related support, contact studentengage@alpha-way.com.

Deposit Policy

A deposit or holding fee may be required to secure your booking, and the amount varies by property. This payment may later convert into a refundable security deposit or be adjusted against your first rent instalment, depending on the provider. Deposits are held safely under standard protection regulations and, unless stated otherwise, cannot be used toward rent.

Your deposit is refundable at the end of your tenancy once the accommodation team has inspected your room. Deductions may apply for damage, missing items, cleaning, or unpaid rent. Refund timelines generally range from 10-28 days. If you disagree with any charge, you can dispute it through the relevant deposit protection scheme.

Some properties request advance rent instead of a deposit; these payments are usually non-refundable but contribute to your first rent instalment.
For any questions regarding your deposit, please contact studentengage@alpha-way.com.

Cancellation Policy

Cancellation terms depend on the policies of the individual accommodation provider and the conditions in your tenancy or licence agreement. In most cases, bookings become non-refundable after confirmation unless you meet specific exemption criteria, such as visa refusal, university non-admittance, or other verified exceptional circumstances.

Some providers offer a short cooling-off period (usually around 7 days) during which you may cancel for a full refund of your deposit. After this period, deposits and fees are typically non-refundable, and you may remain liable for rent until a replacement tenant is found and approved.

Cancelling after your tenancy begins or leaving early usually requires paying rent until a suitable replacement is secured, along with any applicable admin or re-letting fees.

Alphaway is a third-party platform, and all final decisions regarding refunds or releases rest with the accommodation provider.
For cancellation support, contact studentengage@alpha-way.com.

Wharf St

Amenities

Select your room

Standard Room In 5 Bed Apartment

Standard Room In 4 Bed Apartment

Queen Room In 5 Bed Apartment

Corner View Room In 5 Bed Apartment

Single Studio

Double Studio

Double Adaptable Studio

Executive Studio

Alphaway special offerings

Payment Policy

Deposit Policy

Cancellation Policy

Frequently Asked QuestionsFrequently Asked Questions

What are the rates?

Do I need to pay a bond?

How do I make a booking?

How do I pay for my rent?

What if I need to cancel?