From time to time, accommodation-related promotions or support options may be available. Availability and eligibility vary, so please get in touch with us to check what options are currently offered.

Refunds in visa-related cases are assessed on an individual basis and depend on timing and the terms of the booking. Please contact us as early as possible so we can review your situation and guide you on the next steps.

Yes, a bond is typically required as part of the booking process. Bond requirements, amounts, and handling are governed by local tenancy regulations and the terms of the agreement.

An initial payment is usually required to secure a booking, with ongoing rent paid according to the agreed payment method outlined at the time of booking. Full payment details are provided during the booking process.

Cancellation terms depend on when the cancellation is made and the conditions of your booking. If you think you may need to cancel, please contact us as soon as possible so we can advise you based on your specific booking.

Rental rates are generally displayed on a per-person basis, per week. Any exceptions or special arrangements will be clearly indicated at the time of booking.

Refunds are subject to the terms and conditions agreed to at the time of booking. If you have concerns after booking, please reach out to us and we’ll help review your options.

In some cases, rates may change during the term of an agreement. Any known rate changes are typically disclosed upfront during the booking process.

You can make a booking by selecting an available room and completing the required details online. Once submitted, you’ll be guided through the next steps, including agreement review and payment.

Rates vary depending on room type, location, and availability. Current pricing is displayed during the booking process, and you can contact us if you need help understanding your options.