Welcome to Alphaway Global Student Consulting Services – FZCO. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data. Alphaway Global Student Consulting Services – FZCO., a company based in UAE, is committed to protecting your privacy. This policy applies to all interactions with our website www.alphaway.com, as well as other services we provide. By visiting our site, you consent to the practices described below.
If you have any questions or concerns about this policy, please don’t hesitate to reach out to our support team at [email protected].
1. Key Terms:
- "We," "Our," and "Us" refer to Alphaway Global Student Consulting Services – FZCO. and our affiliates.
- "You," "Your," and "User" refer to individuals accessing and using our website.
- "Third Parties" include any external organizations, companies, or individuals we may partner with.
- "Accommodation" includes student housing, apartments, and other residential properties.
- "Accommodation Partner" refers to any third-party property owners or managers with whom we collaborate to provide housing options.
2. Information You Provide:
You may provide us with information directly when you interact with our website, contact us via phone or email, or attend offline events. The details we collect could include your name, phone number, and email address. To complete your accommodation booking, additional information may be required, such as your date of birth, country of origin, university details, and guarantor information.
3. Information We Automatically Collect:
When you visit our website, we automatically collect certain data including your IP address, browser type, operating system, and browsing behavior (like page views, clicks, and scrolls). This information helps us understand how users interact with our site and improve your experience. We may also receive data from third-party advertising networks and partners.
4. Cookies and Tracking Technologies:
We use cookies on our website to enhance your browsing experience. Cookies are small files stored on your device that allow us to remember preferences and help us provide customized services. We may also use analytics tools and social media platforms that place cookies to improve our website’s functionality and show targeted ads. You can disable cookies through your browser settings if preferred, though doing so may impact the website’s performance.
5. How We Use Your Information:
- We may use your information to respond to inquiries and provide you with relevant information about our services.
- After your confirmation, we may share your data with our accommodation partners, universities, or other relevant parties to facilitate booking your accommodation.
- Your information may also be used for internal purposes such as improving our services, conducting research, sending newsletters, or personalizing your user experience.
We do not share your information with third parties for marketing purposes unless we have your explicit consent.
6. Sharing Your Information with Third Parties:
We may share your information with trusted accommodation partners to process your booking. Additionally, we may share information with third-party service providers who assist us with website analytics, marketing, or data security. If we are involved in a business transfer, such as a merger or acquisition, your data may be transferred to the new entity.
In cases where required by law or for the protection of our rights, we may disclose your information to government agencies or law enforcement.
7. Accessing, Correcting, and Deleting Your Data:
You have the right to access the personal data we hold about you. If any information is incorrect or incomplete, please contact us at [email protected], and we will correct it.
You can also opt-out of marketing communications by emailing [email protected] or updating your preferences through your account settings.
Additionally, you can request that we stop processing your data or delete your information by contacting us at [email protected].
8. Data Storage and Security:
We take your privacy seriously and have implemented measures to protect your data. However, no method of data transmission over the internet is 100% secure. While we do our best to safeguard your information, we cannot guarantee complete security. Any data transmitted is at your own risk.
Your information is stored on secure servers, and access is restricted to authorized personnel only. If you have a password-protected account, you are responsible for keeping your password confidential.
9. Third-Party Websites:
Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. Please review the privacy policies of any third-party sites before sharing your personal information.
10. Changes to This Policy:
We reserve the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be updated accordingly. We encourage you to review this policy regularly to stay informed about how we protect your data.
Contact Information:
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
[email protected]
Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates