Privacy Policy

We, Alphaway Global Student Consulting Services - FZCO. (hereinafter referred to as "Alphaway"), a company incorporated under the laws of UAE, with its registered office at Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates, are the creators of this Privacy Policy. For the purpose of data protection, Alphaway Global Student Consulting Services - FZCO. is the data controller.

To ensure enhanced privacy protection, we provide this notice to explain our information collection practices, disclosure policies, and the choices you can make regarding how your information is collected and used. By visiting www.alpha-way.com, you acknowledge and consent to the practices outlined in this policy.

1. Definitions

• "We", "Our", and "Us" refer to the creators of this Privacy Policy.
• "You", "Your", "Yourself", and "User" refer to individuals who use the website.
• "Third Parties" refers to any application, website, company, or individual other than Alphaway.
• "Accommodation" refers to student rooms, individual apartments, houses, etc.
• "Third-party accommodation partner" refers to our accommodation partners, which include property management groups, individual property managers, landlords, etc.

2. Information Provided By You

You can provide us with information by filling out a request form at Alphaway, by phone, email, or during various offline promotional events. The information you provide may include your name, phone number, email address, and, for booking accommodation at Alphaway, you may need to supply further personal details (e.g., birth date, country of origin, guarantor details, university name, etc.) via phone, email, or other messaging platforms as necessary.

3. Information We Collect From You

We collect the following information:

• IP address, browser type, operating system, login details, URL data, page interactions such as clicks and scrolls, and contact details (phone number or email) used to communicate with Alphaway.
• Information related to your visit to and from our website.
• We collaborate with advertising networks and business partners and may receive additional information about you from them.

4. Cookies

Our website uses a data collection tool known as "cookies." Cookies are small files placed on your mobile device or computer to help us provide personalized services. Cookies enable us to analyze your preferences, such as recording the number of times you've visited our site and help tailor our services to your interests. We use various analytics tools and social media platforms, which may place cookies on your device. Data may be collected by these companies for targeted advertisements. A cookie does not give us access to your device. You may choose to disable cookies through your device settings.

Using our online chat feature may also result in the collection of information about your country and IP address. This information is used solely to improve the functionality of the website.

5. Our Use Of Your Information

• We do not share your personal information with third parties or affiliates for marketing purposes.
• The information you provide may be used to contact you when necessary. After receiving your oral or written consent, we may share your information with third-party accommodation partners, your university, or other relevant authorities to assist with your accommodation booking. Please review the privacy policies of the third-party accommodation partners before giving consent.
• We may send you information regarding our services, blog posts, or updates about changes to our services.
• The information we collect from you can be used to improve our services, conduct analytics, research, surveys, advertising, and make suggestions to you and other accommodation users.
• We may combine information from other sources with the data you provide us with for the above purposes.

6. Disclosure Of Your Information To Third Parties

• Your information will be shared with third-party accommodation partners to complete your accommodation booking after obtaining your oral or written consent.
• We may share your data with analytics and search engine providers that help us improve and optimize our site.
• If Alphaway is acquired by another company, we may transfer your information to the new owner.
• If required to comply with a legal obligation or to protect the privacy and safety of Alphaway or other users, we may disclose your personal data to government agencies or enforcement bodies.

7. Accessing, Reviewing, And Modifying Your Information And Your Rights

• If you believe any of the information we hold about you is inaccurate or incomplete, please contact us at [email protected] or call us at +971 551579406. We will promptly correct any errors.
• You have the right to request that we stop using your personal data for marketing purposes. If you wish to opt out of marketing campaigns or other services, please contact us at [email protected].
• You have the right to access the data we hold about you. To request access, please email [email protected], and we will provide your information free of charge.
• You have the right to ask us to stop processing or delete your data. Please email [email protected] if you wish to exercise these rights.

8. Where We Store Your Data

All data you provide to us is stored on secure servers. If you have set a password for accessing certain parts of our site, you are responsible for keeping it confidential. We ask you not to share your password with others.

While we strive to protect your personal data, the transmission of information via the internet is not completely secure. Any transmission of data is at your own risk. Once we receive your information, we implement strict procedures to protect against unauthorized access.

9. Third-Party Websites

Our site may contain links to third-party websites, including those with which we have affiliate agreements. We do not control and are not responsible for the privacy practices or content of these third-party websites. This Privacy Policy applies only to the personal data we collect directly from you. We recommend that you review the privacy policies and security practices of any third-party websites you visit.

10. Amendments

Our Privacy Policy may be updated periodically. Any changes will be posted on this page.