Viewings typically take around 15–30 minutes. If you'd prefer a virtual viewing, we can also arrange one through a video call—just contact us to schedule it.

You’ll be shown example room types and available layouts. If you have questions about the rooms or facilities, feel free to ask during the viewing.

Accommodation is generally available for full-time or part-time students enrolled at a recognised educational institution. You may be asked to provide proof of enrolment and relevant ID during the booking process.

Age requirements vary by property. Some residences accept under-18 students, while others may require residents to be 18+. Please contact us to check eligibility for the property you're booking.

Room layouts, sizes and views may vary between apartments. If you're unsure which option suits you best, get in touch and we’ll guide you through the available choices.

You can book directly through our website. Select your preferred room type, fill in your details and complete the booking steps online.

Yes, you can request to live with friends by selecting the same apartment during booking. This depends on availability, so earlier bookings have a better chance.

Yes. A deposit and/or bond is usually required to confirm your booking. This is held as security for the duration of your stay and is refundable in line with the property’s terms.

In most cases, buildings offer single-gender apartments or options based on preference. Availability can vary, so reach out to us early if you have a specific requirement.

Light personalisation is generally allowed as long as the room is returned to its original condition at the end of your stay. Any damage may result in additional charges.

Additional fridges are usually only permitted for storing prescribed medication. For other cases, please contact us before booking.

Pets are not permitted in the accommodation.

Room changes may be possible depending on availability. If needed, contact us and we’ll help guide you through the options.

Many properties organise regular social events and community activities. These vary by property and schedule, so feel free to check with us for upcoming events.

Rent can be paid online using the available payment methods shown during booking. You may be able to choose between paying in full or paying in instalments depending on the property.

Some properties accept bank transfers, while others require online card payments or direct debit. Contact us if you prefer to pay via bank transfer and we’ll confirm if it's available.

Rent typically includes utilities such as electricity, water and Wi-Fi. Some services, such as laundry or parking, may have additional charges depending on the property.

Subletting is not permitted. If you wish to leave early, you may be able to find a replacement tenant depending on the property’s policy.

Early move-out is usually possible only if you find a replacement tenant who can take over your agreement. Contact us and we'll help explain the process.

Yes, most properties accept international card payments through the online portal. Some instalment methods may require a local bank account, so please check with us if you're unsure.