A comfortable on-campus student village offering all-inclusive living at Western Sydney University Parramatta. It provides furnished rooms with shared study areas, games spaces, and relaxed communal zones. Key highlights include a swimming pool, outdoor BBQ areas, and a busy schedule of free social events throughout the year. With friendly on-site support available around the clock, it’s ideal for students seeking convenience, community, and campus life.
A modern shared apartment offering a social and flexible living experience on campus. It includes shared kitchen and bathroom facilities, a comfortable private bedroom, and space to study. Ideal for students seeking an affordable option while staying connected to university life.
A premium shared apartment designed for students who enjoy community living with added comfort. It offers shared kitchen and bathroom facilities, a private bedroom, and practical study space. Perfect for students looking for a higher-quality shared living experience on campus.
A deluxe shared apartment providing comfortable and social student living. It features shared kitchen and bathroom facilities, a private bedroom, and room to study. Ideal for students who want an upgraded shared option while enjoying campus life.
A premium shared apartment offering a balance of affordability and comfort. It includes shared kitchen and bathroom facilities, a comfortable bedroom, and space to study. Perfect for students seeking community-focused living with a premium feel.
A spacious premium shared apartment ideal for students who enjoy social living on campus. It offers shared kitchen and bathroom facilities, a private bedroom, and practical study space. Great for students seeking comfort within a lively community.
Frequently Asked Questions
I am having trouble completing my steps on the portal, is there a way I can speak to someone during the process?
If you experience difficulties while completing your application steps, please contact our support team for assistance.
What is First Year Exemption? Am I eligible?
In certain cases, first-year students who do not proceed with their university offer may be eligible for exemption from their accommodation contract. Eligibility conditions may apply and written notification may be required within a specified timeframe.
Can I apply at reception?
Applications must be submitted online through the booking process. Applications are reviewed regularly once submitted.
Can a couple live at the village?
Dual occupancy may be available in selected apartment types, provided at least one resident is enrolled as a student. Accommodation for children is typically not permitted.
Can I live at the Village if I do not study at ECU?
Accommodation may be available to students from different institutions, depending on eligibility requirements.
Why am I required to make an application so early on?
Applications open early due to high demand for student accommodation. Applying early increases your chances of securing a room.
Can I choose my own room?
You may submit preferences during the application process. Requests are considered during room allocation, however specific rooms cannot be guaranteed.
What is the latest I can apply?
Applications remain open while rooms are available. Once accommodation reaches capacity, applicants may be placed on a waiting list.
How do I top-up my bond?
If your rent increases under a new agreement, you may be required to pay an additional bond amount to cover the difference. Instructions will be provided if a top-up payment is required.
Do you accept payments over the phone?
For security reasons, payment details cannot be taken over the phone. Payments must be made through the available payment methods provided during the booking process.
What fees am I required to pay to secure a room at the village?
To secure your accommodation, you may be required to pay a security deposit equivalent to several weeks of rent. This deposit is held for the duration of your stay and may be refundable subject to the terms of your agreement.
When is the latest I can apply?
There is no fixed deadline for applications. However, once accommodation reaches full capacity, applicants may be placed on a waiting list and availability cannot be guaranteed.
I am having trouble completing my booking, can I speak to someone during the process?
If you need assistance completing your booking, please contact our support team and they will help guide you through the process.
Can I pay my rent manually?
Rental payments are usually scheduled according to the payment method selected during the booking process. Some payment options may allow you to make payments in advance.
Can I pay rent on a different day?
Rent payments typically follow a fixed schedule based on your agreement. In some cases, payments can be made in advance if your account has sufficient credit.
What is the security deposit?
The security deposit is an upfront payment used to secure your accommodation and cover potential damages or outstanding charges. It is generally refundable at the end of the agreement, subject to conditions.
Will I have my own bathroom?
Bathroom arrangements depend on the room type selected. Some rooms include a private bathroom, while others may have shared facilities.
How do you accept payments?
Payments can typically be made using common payment methods such as debit card, credit card, or bank transfer depending on the available options during the booking process.
Do I have to find my own roommates?
You do not need to arrange your own roommates. Shared accommodation residents are usually matched based on preferences submitted during the application process where possible.
How does my rent get charged?
Rent is usually charged according to the payment method selected during booking and may be billed on a regular schedule such as weekly or fortnightly.
Can I bring my pet?
Pets are generally not permitted in student accommodation. Exceptions may be made for approved assistance or service animals.
When does rent come out?
Rent payments are typically scheduled at regular intervals as outlined in your agreement. You will receive information about your payment schedule during the booking process.
Can I choose my own contract dates?
Contract dates are typically fixed and cannot be individually adjusted.
I will not be here for the whole year, are there other contract options?
Different contract lengths may be available depending on the property and room type.
What apartment types are on offer at the village?
A variety of room and apartment types may be available depending on the property, including shared apartments and private studios.
Once I have signed my contract what are the options for cancellation?
Cancellation options depend on the terms of your agreement. Please contact our support team if you need help reviewing your cancellation options.
When is my rent due?
Rent is due according to the payment schedule outlined in your accommodation agreement.
What happens if I miss my rent payment?
Late or missed rent payments may result in additional charges. Please contact our support team as soon as possible if you are unable to make a payment on time.
Can I get financial assistance?
Financial assistance is generally not provided directly by accommodation providers. Students may wish to explore external support options available to them.
Can I live here if I am under 18?
Residents are generally required to be at least 18 years old or turning 18 during their first semester of residence.
How can I prove I am a student?
Proof of student status may be required during the application or move-in process. This can typically be provided using an offer letter or student identification.
How do I apply and what are the steps?
To apply, complete the online application form. If your application is successful, you will receive an accommodation offer and instructions to accept the agreement, pay the required deposit, and complete payment details to secure your booking.
Do I have to pay a new deposit?
In most cases, an existing deposit can carry over to a new agreement. If the rent amount changes, a top-up payment may be required.
Why do I have to pay extra money when I have already paid a deposit?
If your accommodation cost changes, the deposit amount may need to be adjusted to match the updated rent amount.
When is the latest I can re-apply?
Re-applications can usually be submitted at any time, though applying earlier increases the chances of securing your preferred room type.
What happens if I miss a rent payment?
If rent is not paid on time, late fees may apply. Please contact our support team if you need assistance with payment.
Once I have signed my contract, what are the options for cancellation?
Cancellation policies depend on the terms of your accommodation agreement. Please contact our support team for guidance.
How do I apply: what are the steps?
Complete the online application form, review and accept the accommodation agreement, pay the required deposit, and provide payment details to confirm your booking.
How are roommates allocated? Can I put in preferences?
Roommates may be allocated based on preferences submitted during the application process such as study preferences or lifestyle choices. While requests are considered, they cannot always be guaranteed.
