Profile

Frequently Asked Questions

General FAQs

What is Alphaway?

Why choose Alphaway?

How do I book accommodation on Alphaway?

Where is Alphaway located?

Do you offer short-term stays?

Can parents book accommodation for their children?

Are utilities (electricity, water, Wi-Fi) included?

What payment methods does Alphaway accept?

Are there any hidden fees?

How can I contact Alphaway for support?

Is Alphaway accommodation safe?

What if I need to cancel or change my booking?

What is the Alphaway Ambassador Program?

Service FAQs

What services does Alphaway offer?

How do I book an airport pickup?

What is included in Airport pickup?

What comes in the Room Essentials Kit?

How does the guarantor service work?

Are Alphaway’s service partners verified?

Can I modify or cancel a booked service?

Do you offer any additional settling-in support?