Havens Living Hamburg Altona

Oeverseestraße 7, 22769

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Profile
Starting from€1139/week
Set in lively Altona, this residence combines comfort and practicality with 214 fully furnished apartments and a REWE supermarket on-site. Enjoy all the essentials for student living, including communal kitchens, a library, and social areas. With a gym, coffee corner, and pet-friendly policy, it’s perfect for students who value ease and everyday convenience.

Amenities

Gym
Laundry
Parking
Elevator
Front Desk
Pet Friendly
Bike Storage
24/7 Security
Social Spaces
Parcel Lockers
Communal Lounge
Rooftop Terrace

Offers

Upto €100 Cashback on Your Booking
Upto €100 Cashback
Refer a friend and avail €25 each
Get a friend to avail €25 each

Select your room

Cozy Apartment

A compact and cleverly designed apartment that makes the most of every inch. It includes a private en-suite, fully equipped kitchenette, and study area, plus a small double bed and TV for added comfort. Perfect for students who want a stylish and functional space.

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Fridge
Window
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Standard Apartment

A well-rounded apartment that offers both space and flexibility. With a private en-suite, fully equipped kitchenette, and study area, plus a double bed and TV, it's designed to suit your daily routine—whether you're studying, relaxing, or hosting friends.

TV
Fridge
Window
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Spacious Apartment

A bright and generous apartment ideal for students who value comfort and room to breathe. It features a private en-suite, fully equipped kitchenette, and study area, with a queen-size bed and designer finishes that elevate the space. Great for those seeking a more refined living experience.

TV
Fridge
Window
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Payment Policy

Rent and fees must be paid according to the payment schedule outlined in your tenancy agreement, with most properties requiring an advance rent payment, deposit or bond, and initial instalments before check-in; move-in is not allowed until all due payments are cleared. Payments can typically be made via bank transfer, debit/credit card, online portals, or approved international payment methods, and instalment options (usually 1, 2, 3, or 4 payments) may be available depending on eligibility and guarantor requirements, while weekly payments are generally not offered. Utilities such as water, electricity, heating, internet, and sometimes contents insurance are usually included in the rent, though students must cover personal expenses like TV licences and may be exempt from council tax by providing the required proof. Missed or late payments can result in reminders, interest charges, late fees, or further action, so students facing financial difficulty or loan delays are encouraged to contact us early for support. International students can normally pay in full or by instalments (subject to guarantor rules), and all payment amounts, deadlines, and accepted methods will be confirmed in the booking documents. For any assistance or to update payment details, please contact studentengage@alpha-way.com.

Deposit Policy

A deposit or holding fee may be required to secure a booking, with amounts varying by property, and this payment typically converts into a refundable security deposit or is adjusted against initial rent depending on provider terms. Deposits are held safely in accordance with standard deposit protection regulations, often registered with a government-approved tenancy deposit scheme, and cannot be used toward rent unless explicitly stated. The deposit is refundable at the end of your tenancy once your room has been inspected and found to be in good condition, with possible deductions for damage, missing items, cleaning, or unpaid rent; refund timelines usually range from 10–28 days depending on the provider and scheme. If you disagree with any proposed charges, you have the right to dispute them through the relevant deposit protection platform, and our team can assist if needed. In certain cases, properties may require advance rent instead of a traditional deposit; such payments are generally non-refundable but count toward your first rent instalment. For any questions or issues regarding your deposit, please contact studentengage@alpha-way.com.

Cancellation Policy

Cancellations are subject to the individual terms of each property and the conditions outlined in your tenancy or licence agreement. In most cases, bookings become non-refundable after confirmation, except in specific situations such as visa refusal, university place not secured, or other documented exceptional circumstances. Some properties may offer a short cooling-off period (usually 7 days) during which you can cancel for a full refund of your deposit; after this period, deposits and fees are generally non-refundable, and you may remain liable for rent until a replacement tenant is found and approved. Early move-out or cancelling after the tenancy has begun will normally require paying rent until a suitable replacement is secured, along with any admin or re-letting fees charged by the provider. Alphaway is a third-party booking platform and does not control provider decisions; all refund, cancellation, and release outcomes are determined solely by the accommodation provider under their policies and local regulations. For any cancellation request, please contact studentengage@alpha-way.com.

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