A guarantor is someone who agrees to take responsibility for your rent if you're unable to pay. Many student accommodations require this as a form of financial security. Get in touch with our team for more details at studentengage@alpha-way.com.

Airport pickup is not typically provided. You'll need to arrange your own transport to the property.

All of our flats come fully-furnished! In your room, you will have a bed, mattress, desk and storage for clothes and personal items.

Cleaning of communal areas is usually provided. In some residences, shared kitchen/living areas may be cleaned weekly or bi-weekly. Check your specific accommodation details.

Early move-out is possible if you find a replacement tenant. Get in touch with our team for more details at studentengage@alpha-way.com.

Gyms usually include cardio machines, free weights, and yoga mats. Facilities vary by location.

If you're unable to secure a visa, cancellation or deferral may be possible. Get in touch with our team for more details at studentengage@alpha-way.com.

Many student accommodations include contents insurance as part of the tenancy. Check your tenancy agreement for details.

Most bike storage areas are secure and resident-only, though it's recommended to use a good-quality lock for extra security.

Most buildings have secure entry systems, CCTV, and on-site teams for added safety.

Most common areas are open 24/7, but some spaces may have booking requirements or specific hours.

Most properties have on-site laundry facilities available to residents.

Most student accommodations require tenants to be full-time students. However, some exceptions may apply. Get in touch with our team for more details.

No, subletting is not permitted.

Personal fridges are typically only allowed if used to store prescribed medication.

Pets are not allowed in student accommodation buildings.

Rent is usually paid monthly in advance as per your tenancy agreement. Some accommodations may offer full payment options as well.

Room changes may be possible, depending on availability. Get in touch with our team for more details at studentengage@alpha-way.com.

Short visits are generally allowed for 2-3 nights. It's recommended to inform your flatmates beforehand.

Smoking is not allowed inside the building, but designated smoking areas may be available outside.

Some accommodations may charge a one-time admin fee or booking fee. Get in touch with our team for more details at studentengage@alpha-way.com.

Some accommodations offer parking, but spaces are limited. Get in touch with our team for more details at studentengage@alpha-way.com.

Summer stays may be available depending on the residence and room availability. Get in touch with our team for more details at studentengage@alpha-way.com.

This varies by room type and residence. Common appliances include a microwave, hob, and fridge. Alphaway can help you book your essential kit at discounted price. For more details feel free to reach out to us.

Water, gas and electricity are all included in your rent, so there’s no need to worry about paying utility bills on time.

Yes, high-speed Wi-Fi is typically included in both rooms and communal areas.

Yes, if you're booking with friends, you can request to stay in the same flat. This is subject to availability, so it's best to book early. Get in touch with our team for more details at studentengage@alpha-way.com.

Yes, most accommodations have a system for receiving and storing parcels securely.

Yes, most providers accept bank transfers. Check your tenancy agreement for payment details.

Yes, most student accommodations organise social events throughout the year for residents.

Yes, regular fire safety inspections and alarm tests are carried out to ensure student safety.

Yes, students are usually required to bring their own bedding.

Yes, you generally need to be at least 18 years old to book student accommodation.

You're welcome to decorate your room, but you'll need to return it to its original condition at the end of your stay to avoid extra charges.