Question 1

Can I choose who I live with?

Accepted Answer

Yes, if you're booking with friends, you can request to stay in the same flat. This is subject to availability, so it's best to book early. Get in touch with our team for more details at studentengage@alpha-way.com.

Question 2

What is a guarantor and why do I need one?

Accepted Answer

A guarantor is someone who agrees to take responsibility for your rent if you're unable to pay. Many student accommodations require this as a form of financial security. Get in touch with our team for more details at studentengage@alpha-way.com.

Question 3

Do I need to be a full-time student to book a room?

Accepted Answer

Most student accommodations require you to be enrolled as a full-time student. Get in touch with our team for more details at studentengage@alpha-way.com.

Question 4

Is there an age limit for booking?

Accepted Answer

Yes, you generally need to be at least 18 years old to book student accommodation.

Question 5

Can I personalise my room?

Accepted Answer

You're welcome to decorate your room, but you'll need to return it to its original condition at the end of your stay to avoid extra charges.

Question 6

Can I smoke in the building?

Accepted Answer

Smoking is not allowed inside the building, but designated smoking areas may be available outside.

Question 7

Can I keep a fridge in my room?

Accepted Answer

Personal fridges are typically only allowed if used to store prescribed medication.

Question 8

Can I bring a pet?

Accepted Answer

Pets are not allowed in student accommodation buildings.

Question 9

Are there any social events for residents?

Accepted Answer

Yes, most student accommodations organise social events throughout the year for residents.

Question 10

What if I don’t get on with my flatmates?

Accepted Answer

Room changes may be possible, depending on availability. Get in touch with our team for more details at studentengage@alpha-way.com.

Question 11

Can I have friends or family stay over?

Accepted Answer

Short visits are generally allowed for 2–3 nights. It's recommended to inform your flatmates beforehand.

Question 12

Are the social spaces always open?

Accepted Answer

Most common areas are open 24/7, but some spaces may have booking requirements or specific hours.

Question 13

Is Wi-Fi included?

Accepted Answer

Yes, high-speed Wi-Fi is typically included in both rooms and communal areas.

Question 14

What appliances are provided in the room?

Accepted Answer

This varies by room type and residence. Common appliances include a microwave, hob, and fridge. Get in touch with our team for more details at studentengage@alpha-way.com.

Question 15

Where do I do laundry?

Accepted Answer

Most properties have on-site laundry facilities available to residents.

Question 16

What equipment is available in the gym?

Accepted Answer

Gyms usually include cardio machines, free weights, and yoga mats. Facilities vary by location.

Question 17

Can I receive parcels at my building?

Accepted Answer

Yes, most accommodations have a system for receiving and storing parcels securely.

Question 18

Is cleaning included?

Accepted Answer

Cleaning of communal areas is usually provided. In some residences, shared kitchen/living areas may be cleaned weekly or bi-weekly. Check your specific accommodation details.

Question 19

How secure is the bike storage?

Accepted Answer

Most bike storage areas are secure and resident-only, though it's recommended to use a good-quality lock for extra security.

Question 20

Is student parking available on-site?

Accepted Answer

Some accommodations offer parking, but spaces are limited. Get in touch with our team for more details at studentengage@alpha-way.com.

Question 21

How do I pay rent?

Accepted Answer

Rent is usually paid monthly in advance as per your tenancy agreement. Some accommodations may offer full payment options as well.

Question 22

Can I pay rent by bank transfer?

Accepted Answer

Yes, most providers accept bank transfers. Check your tenancy agreement for payment details.

Question 23

Are there any extra fees or bills?

Accepted Answer

Some accommodations may charge a one-time admin fee or booking fee. Get in touch with our team for more details at studentengage@alpha-way.com.

Question 24

Can I sublet my room?

Accepted Answer

No, subletting is not allowed during your tenancy.

Question 25

Can I move out before my contract ends?

Accepted Answer

Early move-out is possible if you find a replacement tenant. Get in touch with our team for more details at studentengage@alpha-way.com.

Question 26

How safe is the accommodation?

Accepted Answer

Most buildings have secure entry systems, CCTV, and on-site teams for added safety.

Question 27

Is contents insurance included?

Accepted Answer

Many student accommodations include contents insurance as part of the tenancy. Check your tenancy agreement for details.

Question 28

Are fire safety checks carried out regularly?

Accepted Answer

Yes, regular fire safety inspections and alarm tests are carried out to ensure student safety.

Question 29

Can I stay during the summer holidays?

Accepted Answer

Summer stays may be available depending on the residence and room availability. Get in touch with our team for more details at studentengage@alpha-way.com.

Question 30

What happens if I can’t get a visa?

Accepted Answer

If you're unable to secure a visa, cancellation or deferral may be possible. Get in touch with our team for more details at studentengage@alpha-way.com.

Question 31

Do I need to bring my own bedding?

Accepted Answer

Yes, students are usually required to bring their own bedding.

Question 32

Is airport pickup available?

Accepted Answer

Airport pickup is not typically provided. You'll need to arrange your own transport to the property.

Question 33

What services are included in the rent?

Accepted Answer

Water, gas and electricity are all included in your rent, so there’s no need to worry about paying utility bills on time.

Question 34

What furnishings are included in the tenancy?

Accepted Answer

All of our flats come fully-furnished! In your room, you will have a bed, mattress, desk and storage for clothes and personal items.

Leonis

Building Amenities

Room Type

Studio L Attic Diamond

Studio L Silver

Studio M WG Attic Platinum

Studio S Attic Diamond

Studio S Attic Platinum

Studio S Bronze

Studio S Gold

Studio S Platinum

Studio S Silver

Studio XL Attic Diamond

Studio XL Attic Platinum

Studio XL WG Bronze

Studio XL WG Gold

Studio XL WG Silver

Studio S WG Gold

Studio L Attic Diamond

Studio L Silver

Studio M WG Attic Platinum

Studio M WG Attic Platinum

Studio M WG Attic Platinum

Studio S Attic Diamond

Studio S Attic Diamond

Studio S Attic Diamond

Studio S Attic Platinum

Studio S Attic Platinum

Studio S Attic Platinum

Studio S Bronze

Studio S Bronze

Studio S Gold

Studio S Gold

Studio S Gold

Studio S Platinum

Studio S Platinum

Studio S Silver

Studio S Silver

Studio S Silver

Studio S WG Gold

Studio S WG Gold

Studio S WG Gold

Studio XL Attic Diamond

Studio XL Attic Diamond

Studio XL Attic Diamond

Studio XL Attic Platinum

Studio XL WG Bronze

Studio XL WG Gold

Studio XL WG Silver

Frequently Asked Questions

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