A guarantor is someone who agrees to cover your rent if you're unable to pay. This is often required for booking accommodation with rent in instalments.

Accommodations typically have secure access, CCTV, and other safety measures in place.

Bike storage is generally located in secure areas accessible only to residents. Using a strong lock is still recommended.

Generally, you must be at least 18 years old at the time of move-in to book student accommodation.

If you don’t have a local guarantor, you may need to pay your rent in full upfront. Get in touch with our team for more details at studentengage@alpha-way.com.

If you're unable to get a visa, you may be able to cancel or defer your booking. Get in touch with our team for more details.

International students can usually pay in full or by instalments if they have a local guarantor. Get in touch with our team for more details at studentengage@alpha-way.com.

Many accommodations provide regular cleaning for common areas, and some include weekly room cleaning. Confirm with the property for exact services.

Many student accommodations host social events throughout the year. Get in touch with our team for more details at studentengage@alpha-way.com.

Most communal areas are accessible 24/7, but access hours can vary. Check with your accommodation for specific timings.

Most student accommodations have on-site laundry facilities available for resident use.

Most student accommodations have staff or security available 24/7 for support and emergencies.

Most student accommodations require tenants to be full-time students. However, some exceptions may apply. Get in touch with our team for more details.

No, subletting is not permitted.

On-site gyms typically include cardio machines, weight equipment, and yoga mats. Facilities vary by location.

Pets are not allowed in most student accommodations.

Rent is typically paid online through a secure portal, often via direct debit. Payment options may vary. Get in touch with our team for more details at studentengage@alpha-way.com.

Some accommodations may allow bank transfers by request. Get in touch with our team for more details at studentengage@alpha-way.com.

Some accommodations provide bedding and towels, while others may not. Get in touch with our team for more details at studentengage@alpha-way.com.

Some properties offer limited on-site parking. Availability and charges vary. Get in touch with our team for more details at studentengage@alpha-way.com.

Visitors are usually allowed during designated hours, but overnight stays are generally not permitted. Specific guest policies may vary.

Yes, a deposit is typically required to secure your booking. The amount and refund conditions may vary depending on the property’s terms. Get in touch with our team for more details at studentengage@alpha-way.com.

Yes, high-speed Wi-Fi is usually included in both rooms and communal areas.

Yes, most accommodations include water, gas, and electricity in the rent.

Yes, regular fire safety inspections and alarm tests are conducted to ensure compliance with safety standards.

You may personalise your room as long as it's returned to its original condition when you move out. Charges may apply for any damage.