Question 1

Can I bring my car?

Accepted Answer

Some locations may have limited parking available. However, our properties are usually well-connected to public transport, reducing the need for a car.

Question 2

Can I book with friends?

Accepted Answer

Yes, you can book with friends. We'll try our best to place your rooms close to each other. Get in touch with our team for more details at studentengage@alpha-way.com.

Question 3

Can I bring pets?

Accepted Answer

Unfortunately, pets are not allowed in the accommodation.

Question 4

Do I need to move out during holidays?

Accepted Answer

No, your room is yours for the full contract period. You're welcome to stay during holidays like Christmas and Easter.

Question 5

Will I need to buy my own TV licence?

Accepted Answer

If you plan to watch live TV or on-demand services in your room, you’ll need to purchase your own TV licence. Get in touch with our team for more details at studentengage@alpha-way.com.

Question 6

Can I have overnight guests?

Accepted Answer

Yes, occasional overnight guests are allowed, but they must be signed in for safety reasons and shouldn't stay more than 2 consecutive nights per week. Please be mindful of your flatmates.

Question 7

Do I need to bring my own furniture?

Accepted Answer

No, all rooms come fully furnished. Personal furniture and large appliances are not allowed due to safety regulations.

Question 8

What if I run into financial difficulties during my stay?

Accepted Answer

If you're facing financial hardship, contact our team. We'll do our best to support you. Get in touch with our team for more details at studentengage@alpha-way.com.

Question 9

Can I rebook my current room for the next academic year?

Accepted Answer

Yes, you can rebook your current room for the next academic year, subject to availability. Get in touch with our team for more details at studentengage@alpha-way.com.

Question 10

Can someone else take over my tenancy?

Accepted Answer

If you want to end your tenancy early, it’s your responsibility to find a suitable replacement who agrees to the same terms. Get in touch with our team for more details at studentengage@alpha-way.com.

Question 11

Do I need to be a student to book?

Accepted Answer

Yes, bookings are only available to students.

Question 12

Will you contact my guarantor directly about my tenancy?

Accepted Answer

We’ll always contact you first. Your guarantor will only be contacted if necessary (e.g., unpaid rent or tenancy violations).

Question 13

Do you offer short-term stays?

Accepted Answer

Short-term stays may be possible depending on availability. Get in touch with our team for more details at studentengage@alpha-way.com.

Question 14

What if my guarantor cannot sign the agreement?

Accepted Answer

If your guarantor is unable or unwilling to sign, you may need to provide an alternative. Third-party guarantor services may also be an option. Get in touch with our team for more details at studentengage@alpha-way.com.

Question 15

Do I need to pay a deposit?

Accepted Answer

No deposit is required. However, a small advance rent payment is needed to reserve your room.

Question 16

Can I smoke in my room?

Accepted Answer

No, smoking is not permitted inside the building. Designated smoking areas are available outside.

Question 17

Who can be my guarantor?

Accepted Answer

A guarantor must be over 18, financially stable, and typically UK-based. They are responsible for rent if you're unable to pay.

Question 18

What should I do before I move out?

Accepted Answer

Schedule a room inspection and ensure your room and shared areas are cleaned. Vacate the property by the agreed time on your move-out day. Get in touch with our team for more details at studentengage@alpha-way.com.

Question 19

How do I pay my rent?

Accepted Answer

You can pay via bank transfer or card payment. Get in touch with our team for more details at studentengage@alpha-way.com.

Question 20

What happens if I can't pay my rent on time?

Accepted Answer

Let us know as soon as possible so we can work with you to find a solution. Get in touch with our team for more details at studentengage@alpha-way.com.

True Birmingham

Building Amenities

Room Types

Apartment - 6th & 7th Floor

Accessible Apartment - 2nd Floor

Studio Plus

Apartment - 6th & 7th Floor

Studio Plus

Unique Apartment - 2nd Floor (20.9sqm)

Premium Apartment - 8th to 10th Floor

Sky Studio

Accessible Studio

Studio - 4th Floor

Studio - 5th to 8th Floor

Sky Studio

Premium Apartment - 8th to 10th Floor

Apartment - 2nd & 3rd Floor

Unique Apartment - 2nd Floor (17.5sqm)

Premium Apartment - 6th & 7th Floor

Studio - 9th Floor

Unique Apartment - 2nd Floor (20.9sqm)

Apartment - 4th & 5th Floor

Premium Apartment - 2nd & 3rd Floor

Accessible Apartment - 4th & 6th Floor

Studio - 1st Floor