A sociable apartment with 3-4 private bedrooms, each with an en-suite. Shared kitchen and lounge areas make it great for group living in a comfortable setup.
A fully self-contained studio combining a private en-suite, full kitchenette, and dedicated study area. A perfect fit for students looking for comfort and independence.
Absolutely! If you’re hoping to live with friends, let us know during your booking. We’ll try our best to place you together, depending on availability. Please get in touch with our team so we can help make arrangements.
Booking is simple. Choose your city, select a property and room, and follow the steps to secure your space. You'll need a valid photo ID, proof of address, and your university acceptance letter. If you'd like help during the booking process, feel free to get in touch with our team.
Cancellations after signing your agreement are possible, but only if a replacement tenant is found and other conditions are met. An admin fee may apply. For full details, please get in touch with us.
If you choose to pay in instalments, you’ll usually need a UK-based guarantor. If you don’t have one, you may still be able to book by paying in full. If you’re unsure, we recommend speaking to us for guidance.
If you're a first-year student and don’t receive your university offer, you may be eligible to cancel your booking. We’ll require official documentation, and in some cases, a suitable replacement tenant. Please reach out to us to talk through your situation.
If your visa is declined and you’ve already booked, you may be able to cancel your tenancy depending on the circumstances. Proof of visa rejection will be required. Please contact us as soon as possible to discuss your options.
Payments can be made in most currencies, but keep in mind your bank may charge international transfer fees. Always check the current exchange rate when making a payment.
Rent usually includes utilities (electricity, gas, water), high-speed internet, and access to communal amenities. Some properties may also include insurance or extra features. Check your tenancy details for full inclusions or ask us for a breakdown.
Summer lets are available at select locations. To check availability, please contact our team with your preferred city and dates, and we’ll guide you from there.
When booking, you can note any accessibility needs in the preferences section. Accessible facilities are available at most locations, and we do our best to accommodate all requests. If you have specific requirements, please get in touch so we can support you properly.
Yes, bank transfers are accepted. Please allow a few working days for the payment to clear, and always factor this into your deadlines.
Yes, but your cancellation request will be subject to our cancellation terms. If you're thinking of cancelling, we recommend contacting us as soon as possible to discuss your options.
Yes, international students typically need a visa to study and live in the UK. Be sure to apply once you receive your university offer. For specific visa advice, please contact your university or local embassy.
Yes, it’s possible to arrange a tenancy takeover if you find a replacement tenant who meets the required criteria. This includes being a full-time student and agreeing to the terms of the tenancy. If you're considering a takeover, get in touch with us to begin the process.
Yes, you’re welcome to visit before booking. Contact us with your preferred location, and we’ll arrange a viewing at a time that works for you.
You can pay your rent in full or in instalments (a guarantor is usually needed for instalment plans). Payment can be made using a debit card, direct debit, or bank transfer. To discuss your payment options or get assistance, contact our team.
You can usually choose from classic en-suite rooms, studios, or shared apartments. Each offers different layouts and features, including private bathrooms, kitchens, or shared living spaces. For more information about which rooms are available at your chosen property, contact us directly.
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A sociable apartment with 3-4 private bedrooms, each with an en-suite. Shared kitchen and lounge areas make it great for group living in a comfortable setup.
| Duration: | Move in: | Move out: |
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A fully self-contained studio combining a private en-suite, full kitchenette, and dedicated study area. A perfect fit for students looking for comfort and independence.
| Duration: | Move in: | Move out: |
|---|---|---|
Rent and fees must be paid according to the payment schedule outlined in your tenancy agreement, with most properties requiring an advance rent payment, deposit or bond, and initial instalments before check-in; move-in is not allowed until all due payments are cleared. Payments can typically be made via bank transfer, debit/credit card, online portals, or approved international payment methods, and instalment options (usually 1, 2, 3, or 4 payments) may be available depending on eligibility and guarantor requirements, while weekly payments are generally not offered. Utilities such as water, electricity, heating, internet, and sometimes contents insurance are usually included in the rent, though students must cover personal expenses like TV licences and may be exempt from council tax by providing the required proof. Missed or late payments can result in reminders, interest charges, late fees, or further action, so students facing financial difficulty or loan delays are encouraged to contact us early for support. International students can normally pay in full or by instalments (subject to guarantor rules), and all payment amounts, deadlines, and accepted methods will be confirmed in the booking documents. For any assistance or to update payment details, please contact studentengage@alpha-way.com.
A deposit or holding fee may be required to secure a booking, with amounts varying by property, and this payment typically converts into a refundable security deposit or is adjusted against initial rent depending on provider terms. Deposits are held safely in accordance with standard deposit protection regulations, often registered with a government-approved tenancy deposit scheme, and cannot be used toward rent unless explicitly stated. The deposit is refundable at the end of your tenancy once your room has been inspected and found to be in good condition, with possible deductions for damage, missing items, cleaning, or unpaid rent; refund timelines usually range from 10–28 days depending on the provider and scheme. If you disagree with any proposed charges, you have the right to dispute them through the relevant deposit protection platform, and our team can assist if needed. In certain cases, properties may require advance rent instead of a traditional deposit; such payments are generally non-refundable but count toward your first rent instalment. For any questions or issues regarding your deposit, please contact studentengage@alpha-way.com.
Cancellations are subject to the individual terms of each property and the conditions outlined in your tenancy or licence agreement. In most cases, bookings become non-refundable after confirmation, except in specific situations such as visa refusal, university place not secured, or other documented exceptional circumstances. Some properties may offer a short cooling-off period (usually 7 days) during which you can cancel for a full refund of your deposit; after this period, deposits and fees are generally non-refundable, and you may remain liable for rent until a replacement tenant is found and approved. Early move-out or cancelling after the tenancy has begun will normally require paying rent until a suitable replacement is secured, along with any admin or re-letting fees charged by the provider. Alphaway is a third-party booking platform and does not control provider decisions; all refund, cancellation, and release outcomes are determined solely by the accommodation provider under their policies and local regulations. For any cancellation request, please contact studentengage@alpha-way.com.