Canal Point - Student Accommodation in Edinburgh
Our most popular choice, Premium En-suites offer modern style and extra comfort. Set in smaller flats on the higher floors, these rooms come with your own en-suite, small double bed, study space, and city views. A great option for a quieter, more spacious feel.
Frequently Asked Questions
What appliances are included in the flat?
Appliances vary depending on room type. Basic kitchen appliances are typically included. Get in touch with our team for more details at studentengage@alpha-way.com.
Is contents insurance included?
Contents insurance is usually included in the tenancy, offering protection for your belongings during your stay.
Can I move in before my contract starts?
Early move-in may be possible at an additional cost, subject to availability. Get in touch with our team for more details at studentengage@alpha-way.com.
Can I have friends or family to stay?
Guests may usually stay for 2-3 nights with prior notice and while you are present, but always check your tenancy terms.
Where do I do my washing?
Most accommodations have on-site laundry facilities available for student use.
Is there bike storage?
Most accommodations offer secure bike storage for residents. Use a quality bike lock for added security.
How safe is the accommodation?
Most student accommodations offer access-controlled buildings, CCTV monitoring, and secure key entry to ensure resident safety.
What equipment is in the gym?
On-site gyms often include weights, cardio machines, and yoga mats. Equipment varies by residence.
Is there parking for students on site?
Parking availability varies by residence. Get in touch with our team for more details at studentengage@alpha-way.com.
Can I bring a pet?
Pets are generally not allowed in student accommodation.
Can I pay rent by bank transfer?
Rent is usually paid through an online portal, but bank transfers may be accepted in some cases. Get in touch with our team for more details at studentengage@alpha-way.com.
If I don’t get on with my new flatmates can I change rooms?
Room changes may be possible depending on availability.
Do we get a cleaner?
Some accommodations include shared area cleaning, while others expect residents to maintain the space themselves. Communal areas are usually cleaned regularly.
Can I stay over the summer holidays?
Some accommodations offer summer stays or extensions. Get in touch with our team for more details at studentengage@alpha-way.com.
Is wifi included?
Yes, high-speed broadband and Wi-Fi are generally included in both rooms and communal areas.
Are utility bills included in the rent?
Yes, water, gas, and electricity are typically included in the rent.
Can I cancel my booking?
Yes, you can cancel within 14 days of signing if your tenancy hasn’t started and you haven’t collected your keys. Cancellations are also allowed if your visa or university offer is declined (with proof and deadlines met). Outside these cases, you remain liable for rent until a replacement is found. Get in touch with our team for more details at studentengage@alpha-way.com.
Do I need to bring my own bedding?
Yes, you’ll typically need to bring your own bedding unless stated otherwise in your booking details.
Can I personalise my room?
You can usually personalise your room as long as you return it to its original condition upon check-out. Charges may apply for damages.
What happens if something in my flat breaks or doesn’t work?
You can usually report maintenance issues to the on-site team. Get in touch with our team for more details at studentengage@alpha-way.com.
Canal Point




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Offers
Select your room
Premium En-suite
Our most popular choice, Premium En-suites offer modern style and extra comfort. Set in smaller flats on the higher floors, these rooms come with your own en-suite, small double bed, study space, and city views. A great option for a quieter, more spacious feel.
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Payment Policy
Rent and fees must be paid according to the payment schedule outlined in your tenancy agreement, with most properties requiring an advance rent payment, deposit or bond, and initial instalments before check-in; move-in is not allowed until all due payments are cleared. Payments can typically be made via bank transfer, debit/credit card, online portals, or approved international payment methods, and instalment options (usually 1, 2, 3, or 4 payments) may be available depending on eligibility and guarantor requirements, while weekly payments are generally not offered. Utilities such as water, electricity, heating, internet, and sometimes contents insurance are usually included in the rent, though students must cover personal expenses like TV licences and may be exempt from council tax by providing the required proof. Missed or late payments can result in reminders, interest charges, late fees, or further action, so students facing financial difficulty or loan delays are encouraged to contact us early for support. International students can normally pay in full or by instalments (subject to guarantor rules), and all payment amounts, deadlines, and accepted methods will be confirmed in the booking documents. For any assistance or to update payment details, please contact studentengage@alpha-way.com.
Deposit Policy
A deposit or holding fee may be required to secure a booking, with amounts varying by property, and this payment typically converts into a refundable security deposit or is adjusted against initial rent depending on provider terms. Deposits are held safely in accordance with standard deposit protection regulations, often registered with a government-approved tenancy deposit scheme, and cannot be used toward rent unless explicitly stated. The deposit is refundable at the end of your tenancy once your room has been inspected and found to be in good condition, with possible deductions for damage, missing items, cleaning, or unpaid rent; refund timelines usually range from 10–28 days depending on the provider and scheme. If you disagree with any proposed charges, you have the right to dispute them through the relevant deposit protection platform, and our team can assist if needed. In certain cases, properties may require advance rent instead of a traditional deposit; such payments are generally non-refundable but count toward your first rent instalment. For any questions or issues regarding your deposit, please contact studentengage@alpha-way.com.
Cancellation Policy
Cancellations are subject to the individual terms of each property and the conditions outlined in your tenancy or licence agreement. In most cases, bookings become non-refundable after confirmation, except in specific situations such as visa refusal, university place not secured, or other documented exceptional circumstances. Some properties may offer a short cooling-off period (usually 7 days) during which you can cancel for a full refund of your deposit; after this period, deposits and fees are generally non-refundable, and you may remain liable for rent until a replacement tenant is found and approved. Early move-out or cancelling after the tenancy has begun will normally require paying rent until a suitable replacement is secured, along with any admin or re-letting fees charged by the provider. Alphaway is a third-party booking platform and does not control provider decisions; all refund, cancellation, and release outcomes are determined solely by the accommodation provider under their policies and local regulations. For any cancellation request, please contact studentengage@alpha-way.com.