Do I Have To Pay A Booking Fee?

No, we do not charge a booking fee. You pay a deposit which is secured with a deposit protection service and refunded at the end of your tenancy.

What If I Want To Cancel My Booking?

You can cancel within 7 days (the Initial Cancellation Period) for a full deposit refund. After that, you are liable for the full rent unless you find a replacement tenant approved by the landlord. An admin fee may apply for contract changes. Please contact us for specific details.

Can I Book If I'm Under 18?

Please contact us directly to discuss the possibility of booking if you are under 18, as policies vary by property.

What's Included In My Rent?

This varies by property. Please check the specific property listing on our site for details on what utilities and services are included in the rental price.

Can I Move In Before I Pay My Rent?

No, all rent that is due must be paid before you can check in. Please get in touch with us early if you are having difficulties.

What If I Don't Have A UK Guarantor?

Please contact us for information on approved guarantor services that we accept.

What Happens To My Deposit?

It is placed into a government-approved deposit protection scheme for the duration of your tenancy.

When Do I Get My Deposit Back?

After your tenancy ends and the property is inspected. The process can take up to 28 working days. You will be contacted by the deposit protection scheme.

Brayford Quay

Q: How Do I Book A Room?

Create an online account, log in, select the academic year, choose the property and room, pay your deposit, and accept the room offer. The booking is a legally binding contract once accepted.

Q: How do I pay my rent?

Rent can be paid online via your account or by bank transfer. Specific payment details will be provided upon booking.

Q: Can I Pay In Instalments?

If you have a UK guarantor, you may be able to pay in instalments. Without a UK guarantor, you will likely need to pay the rent in full before your tenancy starts.

Q: When Do I Pay My Rent?

Payment deadlines depend on your guarantor status. You will be provided with a specific payment schedule upon booking. Rent must be paid by the time you check in.

Newland, LN1 1YA

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Up to £500 CashbackEarn £50 per ReferralAirport Pickup AvailableStudent Essentials Kit2× Cashback on Group Bookings

Starting from£109/week

Brayford Quay is University Accredited student accommodation, ideally located just minutes from Lincoln city centre and the marina. Choose from private studios or shared ensuite apartments, all designed for comfortable student living. Enjoy access to a gym, social lounge, and great nearby restaurants and bars. All rents include utility bills, high-speed WiFi, and gym membership.

Amenities

Gym

CCTV

Laundry

Bike Storage

24/7 Security

Communal Lounge

On Site Maintenance

Select your room

Standard Ensuite

Private ensuite room in a shared 6-bedroom flat, featuring a 3/4 bed, study area, wardrobe, and under-bed storage. Enjoy your own bathroom and access to a fully equipped shared kitchen, comfortable lounge with TV, and high-speed WiFi. Room sizes and layouts may vary.

Mirror

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Ground Floor Ensuite

Comfortable ensuite bedroom in a shared 6-bedroom flat, featuring a small double bed, under-bed storage, study space, and wardrobe. Enjoy a private bathroom plus access to a fully equipped shared kitchen, communal lounge with TV, and high-speed WiFi throughout.

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Ground Floor Ensuite Plus

Private ensuite bedroom in a shared 5-bedroom flat, featuring a 3/4 bed, under-bed storage, study area, and wardrobe. Includes a private bathroom and access to a fully equipped shared kitchen, cosy lounge with TV, and high-speed WiFi. Room sizes and layouts may vary.

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Standard Square Ensuite

Modern ensuite bedroom in a shared 6-bedroom flat, featuring a small double bed, under-bed storage, study space, and wardrobe. Includes a private bathroom and access to a fully equipped shared kitchen, lounge with TV, and high-speed WiFi throughout.

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Standard Ensuite with View

Bright ensuite bedroom with a view in a shared 6-bedroom flat, featuring a 3/4 bed, under-bed storage, study area, and wardrobe. Includes a private bathroom and access to a fully equipped shared kitchen, lounge with TV, and high-speed WiFi. Room sizes and layouts may vary.

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Enjoy stylish independent living in this split-level Deluxe Studio, featuring a mezzanine bedroom with marina views, private ensuite, study area, TV, ample storage, and a fully equipped kitchenette—everything you need in one comfortable space.

Kitchenette

Private Kitchen

En-suite Bathroom

Study Desk & Chair

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Starting from£109/ week

Alphaway special offerings

Up to £500 Cashback
Earn £50 per Referral
Airport Pickup Available
Student Essentials Kit
2× Cashback on Group Bookings

Payment Policy

Rent and fees must be paid according to the payment schedule outlined in your tenancy agreement, with most properties requiring an advance rent payment, deposit or bond, and initial instalments before check-in; move-in is not allowed until all due payments are cleared. Payments can typically be made via bank transfer, debit/credit card, online portals, or approved international payment methods, and instalment options (usually 1, 2, 3, or 4 payments) may be available depending on eligibility and guarantor requirements, while weekly payments are generally not offered. Utilities such as water, electricity, heating, internet, and sometimes contents insurance are usually included in the rent, though students must cover personal expenses like TV licences and may be exempt from council tax by providing the required proof. Missed or late payments can result in reminders, interest charges, late fees, or further action, so students facing financial difficulty or loan delays are encouraged to contact us early for support. International students can normally pay in full or by instalments (subject to guarantor rules), and all payment amounts, deadlines, and accepted methods will be confirmed in the booking documents. For any assistance or to update payment details, please contact studentengage@alpha-way.com.

Deposit Policy

A deposit or holding fee may be required to secure a booking, with amounts varying by property, and this payment typically converts into a refundable security deposit or is adjusted against initial rent depending on provider terms. Deposits are held safely in accordance with standard deposit protection regulations, often registered with a government-approved tenancy deposit scheme, and cannot be used toward rent unless explicitly stated. The deposit is refundable at the end of your tenancy once your room has been inspected and found to be in good condition, with possible deductions for damage, missing items, cleaning, or unpaid rent; refund timelines usually range from 10–28 days depending on the provider and scheme. If you disagree with any proposed charges, you have the right to dispute them through the relevant deposit protection platform, and our team can assist if needed. In certain cases, properties may require advance rent instead of a traditional deposit; such payments are generally non-refundable but count toward your first rent instalment. For any questions or issues regarding your deposit, please contact studentengage@alpha-way.com.

Cancellation Policy

Cancellations are subject to the individual terms of each property and the conditions outlined in your tenancy or licence agreement. In most cases, bookings become non-refundable after confirmation, except in specific situations such as visa refusal, university place not secured, or other documented exceptional circumstances. Some properties may offer a short cooling-off period (usually 7 days) during which you can cancel for a full refund of your deposit; after this period, deposits and fees are generally non-refundable, and you may remain liable for rent until a replacement tenant is found and approved. Early move-out or cancelling after the tenancy has begun will normally require paying rent until a suitable replacement is secured, along with any admin or re-letting fees charged by the provider. Alphaway is a third-party booking platform and does not control provider decisions; all refund, cancellation, and release outcomes are determined solely by the accommodation provider under their policies and local regulations. For any cancellation request, please contact studentengage@alpha-way.com.

Brayford Quay

Amenities

Select your room

Standard Ensuite

Ground Floor Ensuite

Ground Floor Ensuite Plus

Standard Square Ensuite

Standard Ensuite with View

Super Deluxe Ensuite

Studio

Medium Studio

Large Studio

Large Studio Plus

Mezzanine Studio

Deluxe Studio Heritage

Alphaway special offerings

Payment Policy

Deposit Policy

Cancellation Policy

Frequently Asked QuestionsFrequently Asked Questions

How Do I Book A Room?

How do I pay my rent?

When Do I Pay My Rent?

How Much Are Deposits?

Can I Pay In Instalments?