This accommodation is available to full-time students and working professionals. Bookings can usually be made with either a conditional or unconditional university offer. Please review the cancellation policy carefully before booking if your university place has not yet been confirmed.

Residents must generally be at least 18 years old at the start of their tenancy.

Yes, bookings are typically accepted with a conditional university offer. However, cancellation terms may apply if your university admission is not confirmed, so it's important to review the property's cancellation policy before booking.

Rent usually includes utility bills such as water, gas, electricity, and Wi-Fi, allowing residents to manage their accommodation costs more easily. Please refer to the property details and tenancy agreement for any property-specific inclusions.

Depending on your circumstances, you may be responsible for:

• A TV Licence if you watch live television or BBC iPlayer
• Council Tax if you are not exempt as a full-time student
• Any optional services not listed as included within the tenancy agreement

No. Your room remains yours for the entire tenancy period, including academic holidays and semester breaks.

Early arrivals may be possible depending on room availability. Additional charges may apply, and arrangements must be confirmed before arrival. Early check-in requests are not guaranteed and should be discussed as early as possible.

You are welcome to bring your personal belongings, bedding, kitchen essentials, study materials, and other everyday items. For safety reasons, some non-UK-compliant electrical appliances may not be permitted. Always check that your devices meet UK safety standards before use.

Rent payments can generally be made through online payment portals, bank transfers, card payments, or other approved payment methods. Payment instructions will be provided before move-in.

Yes. International students can usually make payments online or via international bank transfer. Please note that your bank may charge additional transaction or transfer fees.

Room preferences can often be requested during the booking process. While every effort is made to accommodate preferences, room allocation remains subject to availability.

Yes. If you are planning to book with friends, mention this when making your enquiry. The accommodation team will try to place you together wherever possible, subject to availability.

Residents may share preferences relating to room location, housemates, accessibility requirements, or other considerations. While requests cannot always be guaranteed, reasonable efforts will be made to accommodate them whenever possible.

Room changes may be possible during your tenancy, subject to availability and approval from the accommodation team. Additional charges may apply if you move to a higher-priced room.

Yes. In-person viewings are usually available and provide an opportunity to explore the accommodation, communal spaces, facilities, and available rooms.

Yes. If you are unable to visit in person, virtual or video-call viewings may be available, allowing you to explore the property remotely before making a decision.

Yes. Group bookings are generally welcomed. If you wish to live with friends or classmates, mention this during your enquiry so suitable arrangements can be explored.

No booking fee is typically required. However, a refundable security deposit may be payable to secure your room, subject to the terms of the tenancy agreement.

Many bookings require a guarantor as part of the application process. Specific guarantor requirements may vary depending on the property and payment plan selected.

Alternative guarantor services may be accepted for international students who do not have a suitable UK-based guarantor. Housing Hand can help you with finding a suitable UK guarantor. 

The minimum stay is two months, as tenants are required to provide at least two months' notice before moving out.