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Cathedral Campus

A unique student residence perfect for a homely Liverpool experience, next to the Anglican Cathedral and Chinatown. It offers secure entry, social spaces, and high-speed Wi-Fi, plus a courtyard for relaxation. Ideal for students seeking a blend of community and independence.

Building Amenities

All Bills Inclusive
Bike Storage
Courtyard
Free Wifi
Laundry
On Site Maintenance
Parking
Social Spaces

Frequently Asked Questions

Are shared flats cleaned regularly?

Flatmates are responsible for cleaning shared areas unless stated otherwise. For example, at Garth Heads, shared areas are cleaned fortnightly.

Are there any documents I need to bring with me?

All required documents must be submitted before check-in. You’ll also need to bring a valid photo ID to collect your keys. If you're unsure about your document status, contact us at [email protected].

Can I bring my pet?

No, pets are not allowed at any of our properties.

Can I change my contract once I’ve signed it?

Yes, you may request changes to your room type, room number, or contract length. These are subject to approval and possible charges. Get in touch with our team for more details at [email protected]

Can I change rooms during my stay?

Yes, subject to availability and approval. A £50 admin fee may apply. Get in touch with our team for more details at [email protected]

Can I extend my summer stay or arrive early?

Yes, depending on availability. Submit a request via the relevant form to your site team. You'll receive confirmation within 2 working days. Get in touch with our team for more details at [email protected]

Can I have guests over?

Yes, one guest can stay for up to 2 nights within any 7-day period. Guests must be signed in and out at reception.

Can I live with my friends or specify preferences for my flatmates?

Yes. You and your friends should list each other’s names when applying. You can also request preferences like gender or study year. Requests are subject to availability. Get in touch with our team for more details at [email protected]

Can I stay in my room until the end of my contract?

Yes, you can stay until your contract end date. On your final day, you must vacate the room and return your keys by 10 AM.

Can I use my own electrical appliances?

Yes, as long as they meet UK safety standards. Avoid overloading sockets and never leave items plugged in unattended. Unsafe appliances will be removed. Get in touch with our team for more details at [email protected]

Can I view the accommodation before applying?

Yes. You can book an in-person viewing or request virtual options like photos and 360° tours. Get in touch with our team for more details at [email protected]

Can you tell me what’s in the contract I would be signing?

Yes. You'll be signing an Assured Shorthold Tenancy (AST) agreement. You can request a sample copy before applying. Get in touch with our team for more details at [email protected]

Do I get my deposit back?

Yes, your deposit will be refunded within 10 days of your contract ending, provided your room is in good condition. Disputes should be submitted in writing to the site manager. Get in touch with our team for more details at [email protected]

Do I have to pay for damages?

No charges apply for normal wear and tear. However, damages caused by misuse or guests will be charged. Shared area damage may be split among flatmates.

Do I need a TV license?

Yes, if you watch or record live TV or use BBC iPlayer, a TV license is required. Get in touch with our team for more details at [email protected]

Do I need to pay for contents insurance?

Contents insurance is included at no extra cost. For details or upgrade options, get in touch with our team at [email protected].

Do you provide bedding?

Starter kits including bedding and kitchen essentials can be arranged. Get in touch with our team for more details at [email protected].

How and when do I pay my rent?

Option 1 – Full Payment: Pay in full by 1st July. Option 2 – Instalments: Pay in 3 instalments (September, January, and April). To use this option, you must provide a UK-based guarantor who is 21+, employed full-time, and either earns 3x your rent or is a

How do I book a room?

Choose your preferred city, property, contract length, and room type. Submit your application through our platform. After that, we will process your booking and guide you through the next steps.For more details, get in touch with our team at studentengage

How do I pay for my summer stay or extension/early arrival?

Payment must be made within 5 days of your booking confirmation. Payment options include: Online via portal, At reception or over the phone, Bank transfer (email proof to your site team). Get in touch with our team for more details at studentengage@alpha-

How do I receive parcels?

Parcels are accepted at reception during working hours. Make sure your name and room number are clearly visible on all deliveries.

If I have any queries about my stay, who can I speak to?

Your site team is available to help with any queries throughout your stay. Get in touch with our team for more details at [email protected]

Is contents insurance included?

Yes, basic insurance is included for your belongings. Get in touch with our team for more details at [email protected].

Is laundry available on-site?

Yes, most sites have on-site laundry facilities. Contact your site team for access details and costs.

Is my deposit protected?

Yes, your deposit will be registered with a Tenancy Deposit Scheme within 30 days. You’ll receive activation details by email. Get in touch with our team for more details at [email protected]

Is parking or bike storage available?

Many properties offer parking and/or bike storage. Availability and charges vary by location. Get in touch with our team for more details at [email protected]

Is there any security on site?

Yes, all properties have security cameras and/or patrols. Some sites offer 24/7 security or mobile patrols. For exact details related to your site, contact our team at [email protected].

Is there Wi-Fi at my site?

Yes, Wi-Fi is included in your rent.

What are the rules for using electrical equipment?

Use only UK-approved items. Do not overload sockets, leave devices unattended, or use kitchen appliances in bedrooms. Unsafe items will be removed. Get in touch with our team for more details at [email protected]

What are the schedule of charges mentioned in the contract?

For details about our schedule of charges, please get in touch with our team at [email protected].

What happens if I leave belongings in my room after my contract ends?

Items left behind will be stored for 7 days. After that, they will be donated or disposed of. Get in touch with our team for more details at [email protected]

What if I want to leave before my contract ends?

Get in touch with our team for more details at [email protected]

What if I want to move rooms?

If you're unhappy with your current room, you can request a move through your portal or site team. A £50 admin fee may apply. Room changes are subject to availability. Get in touch with our team for more details at [email protected]

What is a guarantor? Do I need one?

If paying rent in instalments, you’ll need a UK-based guarantor (21+, employed full-time, earning 3x the rent or a homeowner). No guarantor is needed for full upfront payment. Get in touch with our team for more details at [email protected]

What is included in my rent?

Your rent includes all utility bills, Wi-Fi, and basic contents insurance.

When can I move in?

You can move in on your contract start date once your rent is paid and documents are submitted. For early move-in requests, get in touch with our team at [email protected].

When do I pay my tenancy deposit?

After signing your contract, you’ll need to pay your tenancy deposit: £200 for most sites, £300 for Castle Gate Haus, £500 for 121 Princess Street.

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