A 24-hour secure parcel room is available for parcel collection.

A basic fortnightly clean is included. Additional deep cleans are available for an extra fee.

Alphaway will contact you within 48 hours to support you through the next steps and assist you till you check-in.

Around a 15-minute walk to both the University of Liverpool and Liverpool John Moores University.

Book as early as possible, especially when applying to university, as rooms sell out quickly. Bookings for the next academic year usually open in early November.

Bring your own utensils, kitchenware, kettle, toaster, towels, duvets, and pillows. Kitchen and bedding packs are available for pre-order †” contact studentengage@alpha-way.com for more details.

For the safety and security of all residents, the following items are not allowed: heaters, washing machines, fridges, dishwashers, slow cookers, electric blankets, massage chairs, air conditioning units, treadmills, weapons, flammable liquids, candles, heated clothes airers, or rechargeable e-scooters and batteries.

Free breakfast, utility bills, private bookable spaces, free-to-use bikes, on-site gym, housekeeping, regular events, and much more are included.

Full-time students are usually exempt but may need to provide proof of student status.

In the UK, you need a TV Licence if you watch live TV or BBC iPlayer. Not required in Spain.

It is deducted from your total rent and is not refunded at the end of your stay.

Liverpool Lime Street Station is less than a 10-minute walk away, with bus stops located on the same road as the building.

No airport pickup/drop-off service is not offered at Crosshall Street.

No deposit is required. However, you must cover any damages before checkout.

No, Crosshall Street rooms are single occupancy only.

No, smoking and vaping are not allowed inside the building.

Room selection depends on availability at the time of booking.

Rooms already include kitchen appliances like a fridge, microwave, oven, and hob.

Some short-term options may be available. Contact us for details at studentengage@alpha-way.com.

Standard beds are double-sized. Some upgraded room types offer a king-size bed. Get in touch with our team for more details at studentengage@alpha-way.com

The building is in Liverpool city centre. The nearest supermarket is a 3-minute walk away.

Unfortunately, there is no on-site parking. However, the building is centrally located with easy access to university and public transport.

Yes - there is a laundry room on-site. You just need to top up your account to use the machines.

Yes, all buildings have on-site printing facilities. Upon arrival, you will receive an email to set up your printing account, and once set up, you can add credit and start printing.

Yes, bike storage is included, along with access to free-to-use bikes.

Yes, high-speed private Wi-Fi is included.

Yes, you can book even without an offer. If your place is declined due to academic results, you can cancel free of charge by notifying us within 48 hours and providing evidence. Get in touch at studentengage@alpha-way.com.

Yes, your contract includes winter holidays. For summer stays, choose a 52-week contract.

Yes! Contact our team at studentengage@alpha-way.com to arrange a viewing.

You are committed for the full license period unless a replacement tenant is found.

You can cancel within the cooling-off period (5 days from booking, or 48 hours if booked after 27th May 2025), or under "No Place No Pay" or "No Visa No Pay" policies. Otherwise, you must find a replacement tenant. Contact us at studentengage@alpha-way.com.

You can pay in 1, 2, or 4 instalments.

You must be 17+ and a full-time university student in the UK.