A luxurious student residence perfect for a stylish Liverpool lifestyle, minutes from the University of Liverpool. It offers secure entry, communal lounges, and study areas, plus a cinema room, games room, and internal courtyard for socializing. Ideal for students seeking premium comfort.
The Arch - Student Accommodation in Liverpool
A spacious en-suite room perfect for sociable students near Liverpool’s Albert Docks. It features a small double bed, private bathroom, and access to a shared kitchen and lounge. Ideal for those seeking a balance of privacy and community living.
A generously sized en-suite room ideal for comfortable student living in Liverpool. It includes a small double bed, private bathroom with a bath and shower, and access to a shared kitchen and lounge. Perfect for students wanting extra space near major universities.
Frequently Asked Questions
My Partner and I are both Students; can we share a room?
A limited number of studios may be available for dual occupancy at an additional charge.
Who is eligible to apply for the refer a friend promotion?
Anyone referred by a current or upcoming resident is eligible, if the booking meets the promotion terms. Email studentengage@alpha-way.com for more.
When will we receive the cashback for a group booking?
Cashback is applied to your September rent or your first payment if paid in full†”if all terms are met. Contact studentengage@alpha-way.com for more info.
How will I receive the cash back for referring a friend?
Cashback is credited to your rent account once the referred student completes their booking. Contact studentengage@alpha-way.com for details.
How do I change my payment details?
Contact studentengage@alpha-way.com and our team will guide you through the process. Allow 3 working days for changes to take effect.
How can I get my deposit back?
Deposits are released via the Deposit Protection Service after your room is inspected and found free of damage. Submit a Council Tax exemption certificate. Contact studentengage@alpha-way.com for help.
Can I apply a group booking offer to an existing booking?
Group booking offers must be mentioned at the time of application with the group leader’s Student ID. Retrospective applications may be considered within 30 days if valid evidence is provided. Contact studentengage@alpha-way.com for more details.
What if I fail my end-of-year exams or A Levels and don’t get a place?
If you provide written proof within 7 days of results and before 1st September, you’ll be released from the contract and your deposit refunded. Email studentengage@alpha-way.com for guidance.
What if I cannot get a Visa to study in the UK?
If your visa is refused and you haven’t collected your keys, you may be released from your tenancy with valid proof. Contact studentengage@alpha-way.com.
Is there a limit to how many people I refer?
No limit, but each referral must complete their booking using your student ID. Email studentengage@alpha-way.com for more info.
Will I receive referral cash back if my friend cancels their booking?
No. Cashback is only applied when the referred person completes their booking and fulfills their payment obligations. Email studentengage@alpha-way.com for details.
How do we book as a group?
Nominate a lead tenant to complete their application first and share their Student ID. All group members must apply within 7 days using that ID. Contact studentengage@alpha-way.com for assistance.
What if I want to terminate my agreement and move out?
Notify us in writing and complete a Re-Let Form. You’re responsible for rent until a replacement is found or the tenancy ends. Admin charges apply. Contact studentengage@alpha-way.com.
Am I eligible to live here? Do I need to be a student?
Only full-time students are eligible to live at this property. You may be required to provide proof of student status. Please contact us at studentengage@alpha-way.com if your student status changes.
What dates are rental payments due?
Payment dates are outlined in your Tenancy Agreement. For help or portal access, email studentengage@alpha-way.com.
How can I pay?
Payments can be made by Mastercard, Visa debit/credit card, or Western Union in UK Sterling. Late payments incur interest at 3% above the Bank of England base rate. Contact studentengage@alpha-way.com for guidance.
Is there a cooling off/cancellation period?
Please contact studentengage@alpha-way.com for our current cancellation policy.
Can I apply a referral offer to an existing booking?
Referral codes must be applied at the time of booking to be valid. Retrospective applications may be considered within 30 days if valid evidence is provided. Contact studentengage@alpha-way.com for more details.
How do I get my refund?
Refunds are returned to the original payment method. Please keep the account/card active. No compensation for currency changes or bank charges. For help, contact studentengage@alpha-way.com.
How will I pay my rent?
Rent is paid termly in advance by debit or credit card. Guarantor info is required. Students without a UK guarantor may need to pay upfront. Contact studentengage@alpha-way.com for guidance.
Who is eligible to apply for the group booking promotion?
Students booking together in a shared flat of 3+ bedrooms may be eligible. Confirm with studentengage@alpha-way.com.
How long will the tenancy be for?
Tenancy lengths are defined in your Tenancy Agreement, generally under Assured Shorthold Tenancies. Contact studentengage@alpha-way.com for more info.
Can I live in a female only apartment?
We cannot guarantee room allocation preferences such as female-only apartments. For more information, contact studentengage@alpha-way.com.
Do I need a Guarantor?
Yes, a UK-based parent or legal guardian must act as guarantor. If you’re an overseas student without one, contact studentengage@alpha-way.com to discuss options.