Louise House

33 Medway St, London SW1P 2BE
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Up to £500 CashbackEarn £50 per ReferralAirport Pickup AvailableStudent Essentials Kit2× Cashback on Group Bookings
Starting from£100/week

Experience student living in one of London's most sought-after locations, with easy access to leading universities, world-famous landmarks, vibrant nightlife, shopping, and cultural attractions. Perfectly positioned in the heart of the capital, it offers the ideal base to enjoy everything city life has to offer while studying.

No rooms available.

Payment Policy

Rent and fees must be paid according to the payment schedule outlined in your tenancy agreement, with most properties requiring an advance rent payment, deposit or bond, and initial instalments before check-in; move-in is not allowed until all due payments are cleared. Payments can typically be made via bank transfer, debit/credit card, online portals, or approved international payment methods, and instalment options (usually 1, 2, 3, or 4 payments) may be available depending on eligibility and guarantor requirements, while weekly payments are generally not offered. Utilities such as water, electricity, heating, internet, and sometimes contents insurance are usually included in the rent, though students must cover personal expenses like TV licences and may be exempt from council tax by providing the required proof. Missed or late payments can result in reminders, interest charges, late fees, or further action, so students facing financial difficulty or loan delays are encouraged to contact us early for support. International students can normally pay in full or by instalments (subject to guarantor rules), and all payment amounts, deadlines, and accepted methods will be confirmed in the booking documents. For any assistance or to update payment details, please contact studentengage@alpha-way.com.

Deposit Policy

A deposit or holding fee may be required to secure a booking, with amounts varying by property, and this payment typically converts into a refundable security deposit or is adjusted against initial rent depending on provider terms. Deposits are held safely in accordance with standard deposit protection regulations, often registered with a government-approved tenancy deposit scheme, and cannot be used toward rent unless explicitly stated. The deposit is refundable at the end of your tenancy once your room has been inspected and found to be in good condition, with possible deductions for damage, missing items, cleaning, or unpaid rent; refund timelines usually range from 10–28 days depending on the provider and scheme. If you disagree with any proposed charges, you have the right to dispute them through the relevant deposit protection platform, and our team can assist if needed. In certain cases, properties may require advance rent instead of a traditional deposit; such payments are generally non-refundable but count toward your first rent instalment. For any questions or issues regarding your deposit, please contact studentengage@alpha-way.com.

Cancellation Policy

Cancellations are subject to the individual terms of each property and the conditions outlined in your tenancy or licence agreement. In most cases, bookings become non-refundable after confirmation, except in specific situations such as visa refusal, university place not secured, or other documented exceptional circumstances. Some properties may offer a short cooling-off period (usually 7 days) during which you can cancel for a full refund of your deposit; after this period, deposits and fees are generally non-refundable, and you may remain liable for rent until a replacement tenant is found and approved. Early move-out or cancelling after the tenancy has begun will normally require paying rent until a suitable replacement is secured, along with any admin or re-letting fees charged by the provider. Alphaway is a third-party booking platform and does not control provider decisions; all refund, cancellation, and release outcomes are determined solely by the accommodation provider under their policies and local regulations. For any cancellation request, please contact studentengage@alpha-way.com.

Frequently Asked Questions

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Louise House - Student Accommodation in London | Alphaway