A 24-hour secure parcel room is available for parcel collection.

A basic fortnightly clean is included. Additional deep cleans are available for an extra fee.

Alphaway will contact you within 48 hours to support you through the next steps and assist you till you check-in.

Book as early as possible, especially when applying to university, as rooms sell out quickly. Bookings for the next academic year usually open in early November.

Dual occupancy is available for Studio room types for an additional 20% charge. Cluster rooms are single occupancy only.

For the safety and security of all residents, the following items are not allowed: Heater, Washing machine, Fridge, Dishwasher, Sun bed, Dryer, Washer/Dryer, Microwave, Cooker, Slow cooker, Smoke machine, Ice machine, Humidifier, Electric blanket, DJ decks/Speakers, Massage chairs/Heated seats, Air conditioning unit, Treadmills and other electronic fitness machines, Weapons, Highly flammable liquids and materials - including petrol and paraffin, Candles, Heated clothes airer, Rechargeable e-scooter or e-scooter batteries.

For the safety and security of all residents, the following items are not allowed: Heaters, Washing machines, Fridges, Dishwashers, Sun beds, Dryers, Slow cookers, Smoke machines, Humidifiers, Electric blankets, DJ decks/Speakers, Massage chairs, Air conditioning units, Treadmills, Weapons, Highly flammable liquids, Candles, Heated clothes airers, Rechargeable e-scooters or batteries.

Free breakfast, utility bills, private bookable spaces, free-to-use bikes, on-site gym, housekeeping, regular events, and much more are included.

Full-time students are usually exempt but may need to provide proof of student status.

In the UK, you need a TV Licence if you watch live TV or BBC iPlayer. Not required in Spain.

It is deducted from your total rent and is not refunded at the end of your stay.

Newcastle Train Station is a 10-minute walk away, and St James Metro Stop is just a 2-minute walk from the building.

No deposit is required. However, you must cover any damages before checkout.

No, smoking and vaping are not allowed inside the building.

Room selection depends on availability at the time of booking.

Rooms already include kitchen appliances like a fridge, microwave, oven, and hob.

Some short-term options may be available. Contact us for details at studentengage@alpha-way.com.

The accommodation is less than a 10-minute walk to Newcastle University and easily accessible to Northumbria University.

The nearest supermarket is just a two-minute walk away, and shops, bars, and restaurants are located nearby.

The standard bed size is a double bed. Get in touch with our team for more details at studentengage@alpha-way.com

Unfortunately, there is no on-site parking. However, the building is centrally located with easy access to university and public transport.

Yes - there is a laundry room on-site. You just need to top up your account to use the machines.

Yes, all buildings have on-site printing facilities. Upon arrival, you will receive an email to set up your printing account, and once set up, you can add credit and start printing.

Yes, high-speed private Wi-Fi is included.

Yes, you can book even without an offer. If your place is declined due to academic results, you can cancel free of charge by notifying us within 48 hours and providing evidence. Get in touch at studentengage@alpha-way.com.

Yes, you can get free contents insurance. Get in touch with our team for more details at studentengage@alpha-way.com.

Yes, your contract includes winter holidays. For summer stays, choose a 52-week contract.

Yes! All buildings have bike stores included in your fee.

Yes! Contact our team at studentengage@alpha-way.com to arrange a viewing.

You are committed for the full license period unless a replacement tenant is found.

You can cancel within the cooling-off period (5 days from booking, or 48 hours if booked after 27th May 2025), or under "No Place No Pay" or "No Visa No Pay" policies. Otherwise, you must find a replacement tenant. Contact us at studentengage@alpha-way.com.

You can pay in 1, 2, or 4 instalments.

You must be 17+ and a full-time university student in the UK.

You’ll need to bring utensils, kitchenware, kettle, toaster, and bedroom furnishings such as towels, duvets, and pillows. Bedding and kitchen packs can be pre-ordered. Get in touch with our team for more details at studentengage@alpha-way.com.