The Reservoir

North Hill, Plymouth, PL4 8EZ

Save up to £500

in exclusive student benefits T&Cs apply

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Up to £500 CashbackEarn £50 per ReferralAirport Pickup AvailableStudent Essentials Kit2× Cashback on Group Bookings
Starting from£220/week
Just a few minutes’ walk from the University of Plymouth and Arts University Plymouth, The Reservoir puts you right at the heart of student life. Choose from private studios or en-suite rooms in shared flats, with social spaces to help you connect and unwind. Everything you need is under one roof — from laundry to fast Wi-Fi and all bills included. Whether you're making friends or focusing on your studies, this is student living made easy.

Amenities

CCTV
Laundry
Free Wifi
Bike Storage
24/7 Security
Communal Lounge
All Bills Inclusive
On Site Maintenance
Free Contents Insurance

Offers

Upto £200 Cashback on Your Booking
Upto £200 Cashback
Refer a friend and avail £25 each
Get a friend to avail £25 each
Get Room Essentials at Special Discounted Prices
Save on Room Essentials
Enjoy Discounted Airport Pickup Services
Airport Pickup at Special Price

Select your room

Superior Studio - Reservoir View

Enjoy peaceful views in this generous studio designed for focused, independent living. It includes a private en-suite, kitchen with oven and fridge/freezer, dining area, and a double bed with smart storage. Perfect for students who appreciate space and scenery.

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Mirror
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Superior Studio Plus - Courtyard View

An extra-large studio overlooking the courtyard, perfect for spreading out in style. Comes with a private en-suite, kitchen with oven and fridge/freezer, dining area, and a double bed with ample storage. Ideal for students wanting more space and privacy.

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Superior Studio Plus - Reservoir View

This premium studio offers expansive space and scenic reservoir views. It includes a private en-suite, kitchen with oven and fridge/freezer, double bed with under-bed storage, dining space, and a double sofa. Ideal for students looking for a high-comfort, self-contained lifestyle.

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Payment Policy

Rent and fees must be paid according to the schedule in your tenancy agreement. Most properties require an advance payment, such as a deposit, bond, or first instalment before move-in, and check-in is only permitted once all due payments are cleared. 

Payments can typically be made via bank transfer, debit/credit card, online portals, or approved international payment services. Instalment options (1, 2, 3, or 4 payments) may be available depending on eligibility and guarantor requirements; weekly payments are generally not offered. 

Most student accommodations include utilities such as water, electricity, heating, internet, and sometimes contents insurance, while personal expenses like TV licences remain your responsibility. 

Late or missed payments may result in reminders, interest, late fees, or further action. If you anticipate delays due to loans or other circumstances, reach out early for assistance. 
For payment-related support, contact studentengage@alpha-way.com. 

Deposit Policy

A deposit or holding fee may be required to secure your booking, and the amount varies by property. This payment may later convert into a refundable security deposit or be adjusted against your first rent instalment, depending on the provider. Deposits are held safely under standard protection regulations and, unless stated otherwise, cannot be used toward rent. 

Your deposit is refundable at the end of your tenancy once the accommodation team has inspected your room. Deductions may apply for damage, missing items, cleaning, or unpaid rent. Refund timelines generally range from 10-28 days. If you disagree with any charge, you can dispute it through the relevant deposit protection scheme. 

Some properties request advance rent instead of a deposit; these payments are usually non-refundable but contribute to your first rent instalment. 
For any questions regarding your deposit, please contact studentengage@alpha-way.com. 

Cancellation Policy

Cancellation terms depend on the policies of the individual accommodation provider and the conditions in your tenancy or licence agreement. In most cases, bookings become non-refundable after confirmation unless you meet specific exemption criteria, such as visa refusal, university non-admittance, or other verified exceptional circumstances. 

Some providers offer a short cooling-off period (usually around 7 days) during which you may cancel for a full refund of your deposit. After this period, deposits and fees are typically non-refundable, and you may remain liable for rent until a replacement tenant is found and approved. 

Cancelling after your tenancy begins or leaving early usually requires paying rent until a suitable replacement is secured, along with any applicable admin or re-letting fees. 

Alphaway is a third-party platform, and all final decisions regarding refunds or releases rest with the accommodation provider. 
For cancellation support, contact studentengage@alpha-way.com. 

Frequently Asked Questions

Can I bring pets?

How do you allocate rooms?

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What’s included in the room?

The Reservoir - Student Accommodation in Plymouth | Alphaway