Austen House

Parking availability varies by residence. Get in touch with our team for more details at [email protected].

Pets are generally not allowed in student accommodation.

You can usually personalise your room as long as you return it to its original condition upon check-out. Charges may apply for damages.

Early move-in may be possible at an additional cost, subject to availability. Get in touch with our team for more details at [email protected].

Rent is usually paid through an online portal, but bank transfers may be accepted in some cases. Get in touch with our team for more details at [email protected].

Yes, you’ll typically need to bring your own bedding unless stated otherwise in your booking details.

Yes, water, gas, and electricity are typically included in the rent.

Guests may usually stay for 2–3 nights with prior notice and while you are present, but always check your tenancy terms.

Appliances vary depending on room type. Basic kitchen appliances are typically included. Get in touch with our team for more details at [email protected].

Yes, you can cancel within 14 days of signing if your tenancy hasn’t started and you haven’t collected your keys. Cancellations are also allowed if your visa or university offer is declined (with proof and deadlines met). Outside these cases, you remain l

Subletting is typically not allowed. Check your tenancy agreement or get in touch with our team for more details at [email protected].

Some accommodations include shared area cleaning, while others expect residents to maintain the space themselves. Communal areas are usually cleaned regularly.

You can usually report maintenance issues to the on-site team. Get in touch with our team for more details at [email protected].

Some accommodations offer summer stays or extensions. Get in touch with our team for more details at [email protected].

Most accommodations have on-site laundry facilities available for student use.

Most student accommodations offer access-controlled buildings, CCTV monitoring, and secure key entry to ensure resident safety.

Most accommodations offer secure bike storage for residents. Use a quality bike lock for added security.

Contents insurance is usually included in the tenancy, offering protection for your belongings during your stay.

Room changes may be possible depending on availability. Get in touch with our team for more details at [email protected].

On-site gyms often include weights, cardio machines, and yoga mats. Equipment varies by residence.