A basic fortnightly clean is included. Additional deep cleans are available for an extra fee.

A supermarket is directly opposite the building, and Westquay Shopping Centre is a 10-minute walk away.

Alphaway will contact you within 48 hours to support you through the next steps and assist you till you check-in.

Book as early as possible, especially when applying to university, as rooms sell out quickly. Bookings for the next academic year usually open in early November.

Each resident has their own mailbox for letters. Parcels are securely delivered to Reception for collection.

For the safety and security of all residents, the following items are not allowed: heaters, washing machines, fridges, dishwashers, sunbeds, dryers, slow cookers, smoke machines, ice machines, humidifiers, electric blankets, DJ decks/speakers, massage chairs/heated seats, air conditioning units, treadmills, weapons, highly flammable liquids, candles, heated clothes airers, or rechargeable e-scooter batteries.

Free breakfast, utility bills, private bookable spaces, free-to-use bikes, on-site gym, housekeeping, regular events, and much more are included.

Full-time students are usually exempt but may need to provide proof of student status.

In the UK, you need a TV Licence if you watch live TV or BBC iPlayer. Not required in Spain.

It is deducted from your total rent and is not refunded at the end of your stay.

It’s about a 10-minute walk to Southampton Solent University and a short bus ride to the University of Southampton.

No deposit is required. However, you must cover any damages before checkout.

No, smoking and vaping are not allowed inside the building.

Room selection depends on availability at the time of booking.

Rooms already include kitchen appliances like a fridge, microwave, oven, and hob.

Some room types offer an airport pickup service as an optional benefit. Get in touch with our team for more details at studentengage@alpha-way.com.

Some short-term options may be available. Contact us for details at studentengage@alpha-way.com.

Southampton Central Train Station is a 15-minute walk away, with several bus stops located within a two-minute walk from the building.

The standard bed is a three-quarter size, with options to upgrade to a double bed depending on room type. Get in touch with our team for more details at studentengage@alpha-way.com

Unfortunately, there is no on-site parking. However, the building is centrally located with easy access to university and public transport.

Yes - there is a laundry room on-site. You just need to top up your account to use the machines.

Yes, all buildings have on-site printing facilities. Upon arrival, you will receive an email to set up your printing account, and once set up, you can add credit and start printing.

Yes, high-speed private Wi-Fi is included.

Yes, you can book even without an offer. If your place is declined due to academic results, you can cancel free of charge by notifying us within 48 hours and providing evidence. Get in touch at studentengage@alpha-way.com.

Yes, you can get free contents insurance. Get in touch with our team for more details at studentengage@alpha-way.com.

Yes, your contract includes winter holidays. For summer stays, choose a 52-week contract.

Yes! All buildings have bike stores included in your fee.

Yes! Contact our team at studentengage@alpha-way.com to arrange a viewing.

You are committed for the full license period unless a replacement tenant is found.

You can cancel within the cooling-off period (5 days from booking, or 48 hours if booked after 27th May 2025), or under "No Place No Pay" or "No Visa No Pay" policies. Otherwise, you must find a replacement tenant. Contact us at studentengage@alpha-way.com.

You can pay in 1, 2, or 4 instalments.

You need to be 17+ to live here, and a full-time university student in the UK or Barcelona.

You’ll need to bring utensils, kitchenware, kettle, toaster, towels, duvets, and pillows. Kitchen and bedding packs can be pre-ordered for delivery before arrival. Get in touch with our team for more details at studentengage@alpha-way.com.